Refund Policy & Pre-Launch Terms
⚡️ Pre-Launch Status Disclosure
Aurali is currently in active private development. By purchasing an Early Bird Lifetime License, you are backing our project during its pre-launch stage. You will receive private beta access credentials as soon as our server rendering and AI model pipeline goes live.
1. Estimated Launch Timeline
We are working hard to build the most robust onboarding generation backend. Our estimated rollout schedule is as follows:
- Private Beta Launch: Expected in Q4 2026.
- Public Release & Subscriptions: Expected in Q4 2026.
2. Zero-Risk Pre-Launch Refund Policy
We believe in absolute transparency and zero-risk backing. Our refund guidelines are divided into two clear phases to give you complete peace of mind:
Phase 1: Pre-Launch Period
Before the Beta goes live, your purchase is **100% refundable at any time**. If your plans change, or if you simply change your mind, send us an email and we will issue an instant, 1-click refund. No questions asked.
Phase 2: Post-Launch Period
Starting the day you receive your active beta credentials, you are protected by our **30-Day Money-Back Guarantee**. Test the product, export layouts, and check conversion rates. If you are not satisfied, request a full refund within 30 days.
3. Chargeback Prevention & Support
If you experience any billing discrepancies, wish to cancel your pre-order, or need assistance, please contact us directly before filing a dispute with your bank or credit card company. Disputes (chargebacks) delay the refund processing window significantly. We resolve all direct refund requests within 24–48 hours.
Have questions or need a refund?
Contact our founding team at jameswangbusiness@gmail.com. We monitor this inbox daily and are happy to assist.